Privacy Policy

Privacy Policy

This privacy policy applies to the treatment of the personal data of clients and / or users of https://www.protectionic.com, hereinafter the WEBSITE, owned by PROTECTIONIC GLOBAL, S.L., hereinafter the RESPONSIBLE FOR THE TREATMENT.

Applicable regulations

Our Privacy Policy has been designed in accordance with the REGULATION (EU) 2016/679 of the EUROPEAN PARLIAMENT and of the COUNCIL, of 27 April 2016, relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46 / EC is repealed (General Data Protection Regulation), hereinafter EU GDPR 2016/679, and in what does not contradict the aforementioned Regulation, by the provisions of the Organic Law 3/2018, of 5 from December, Protection of Personal Data and guarantee of digital rights, hereinafter LOPDGDD 3/2018.

By providing us with your data, the client and / or user declares to have read and know this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data according to the purposes and terms expressed herein.

Basic information on data protection

BASIC INFORMATION ON DATA PROTECTION

  • Responsible: PROTECTIONIC GLOBAL, S.L.
  • Purpose: Respond to requests for information received and business inquiries raised, attend and manage the orders of customers and / or web users of the online store, provide customer service, manage user comments on blog posts on the website, as well as send commercial communications about offers and promotions of our articles and / or products that may be of interest to you by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legitimation: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures. The consent of the interested party, that you can withdraw at any time.
  • Recipients: No data will be transferred to third parties, except legal obligation.
  • Rights: You have the right to access, rectify and delete the data, as well as other rights, indicated in the additional information, which you can exercise by contacting the address of the Data Controller at info@protectionic.com.
  • Additional Information: You can consult the additional and detailed information on Data Protection in the attached clauses found at https://www.protectionic.com/politica-de-privacidad.

Additional information on data protection

The data controller is:

  • Identity: PROTECTIONIC GLOBAL, S.L.
  • N.I.F.: B93746360
  • Address: C / Salitre 23 – 1º C | 29002 Málaga (Spain)
  • Telephone: (+ 34) 910 053 603
  • Email: info@protectionic.com

Data protection officer

The DATA CONTROLLER does not have a Data Protection Delegate.

Purposes and legal basis of the treatment

a) In general:

  • Purpose: The RESPONSIBLE FOR THE TREATMENT treats the personal data provided by its clients and / or users in order to carry out administrative management, commercial, accounting and tax company, respond to requests for information received and commercial inquiries raised, attend and manage the orders of customers and / or web users of the online store, provide customer service, as well as send commercial communications about our articles and / or products by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legal basis that legitimizes this treatment: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures. Legitimate interest of the data controller. The consent of the interested party, that you can withdraw at any time.

b) Electronic forms WEBSITE:

The DATA CONTROLLER treats the personal data provided by customers and / or users through the electronic forms for collecting personal data on the WEBSITE for the purposes identified below.:

In relation to the "Contact Form" and other inquiries (those that can be addressed through the email accounts that appear on the WEBSITE):

  • Purpose: Contact the interested party, respond to requests for information received and respond to commercial inquiries raised, provide customer service, as well as send commercial communications about our articles and / or products by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legal basis that legitimizes this treatment: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures. The consent of the interested party, that you can withdraw at any time.

In relation to the "Create an account form":

  • Purpose: Allows the user to create an account to access the online store, as well as send commercial communications about our articles and / or products by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legal basis that legitimizes this treatment: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures. The consent of the interested party, that you can withdraw at any time.

In relation to the “Login form with your account”:

  • Purpose: It allows the registered user to access the online store with their email address and password to purchase the articles and / or products that are made available to them..
  • Legal basis that legitimizes this treatment: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures.

In relation to the “Guest order form”:

  • Purpose: Allows the user to access the online store as a guest, without the need to have previously registered, to acquire the articles and / or products that are made available to you, as well as send commercial communications about offers and promotions of our articles and / or products that may be of interest to you by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legal basis that legitimizes this treatment: Execution of a contract in which the interested party is a party or for the application at his request of pre-contractual measures. The consent of the interested party, that you can withdraw at any time.

In relation to the “Blog Form - Leave a comment”:

  • Purpose: Manage user comments to blog posts on the website, as well as send commercial communications about offers and promotions of our articles and / or products that may be of interest to you by letter, telephone, email, SMS/MMS, WhatsApp or other equivalent electronic means of communication, as long as the interested party has consented to the processing of their personal data for this purpose.
  • Legal basis that legitimizes this treatment: The consent of the interested party, that you can withdraw at any time.

When the data requested in the electronic forms are necessary, The RESPONSIBLE FOR THE TREATMENT will indicate this mandatory nature at the time of collecting data from customers and / or users and not providing them will imply that the corresponding request cannot be met..

What kind of data do we process?

For the purposes set out in the previous section, the Client's data set is treated, which we can divide into the following sources and categories:

a) Data provided directly by the client and / or user: data provided directly by client and / or user, either at the time of requesting the Service through the completion of electronic forms for the collection of personal data or in paper format enabled for this purpose such as those provided throughout the contractual relationship through different means such as, for instance, claims or requests for information filed with Customer Service. The client and / or user is responsible for its veracity and updating.

  • Identifying data (Name and surname, NIF, NO, postal address, email, telephone, mobile, picture, voice, manual signature, handwritten or digitized, social media profiles, IP addresses, user and password)
  • Economic data (Bank data)

b) Data obtained from sources other than the client and / or user: data obtained from sources other than the client and / or user, either by having your consent or by any other legal authorization (legitimate interest, compliance with a legal obligation ...).

These sources are:

  • Publicly accessible sources.
  • Public Administration Bodies (p.ej., State Tax Administration Agency (AEAT), etc.) or Judicial.
  • Common credit information systems (p.ej., BADEXGUG, ASNEF, File of Judicial Incidents, etc.).

c) Data derived from the development of the commercial relationship: data provided indirectly by the client and / or user when deriving from the provision of the contracted service and the maintenance of this activity. This category includes traffic data, the history of payments or items and / or products purchased, browsing data through the public website or access to the private area or others of a similar nature.

d) Data obtained from third parties: in case you give your consent, data provided by third parties such as telecommunications companies and companies that provide information on the economic activities of freelancers or professionals.

Record of treatment activities

We inform you that the personal data obtained from the client and / or user as a result of completing the electronic forms on the WEBSITE are part of the Register of Treatment Activities (RAT) of the DATA CONTROLLER, which will be periodically updated in accordance with the provisions of the EU RGPD 2016/679 and in the LOPDGDD 3/2018.

Recipients

The personal data of the interested parties will be communicated to the recipients indicated below:

a) In general:

  • The providers of the DATA CONTROLLER as those in charge of the treatment, within the framework of the corresponding provision of services (lawyers, accounting and tax advice, consultants, social graduates, economists, transport agencies and information technology service providers).
  • The competent authorities and bodies, to the extent necessary for compliance with legal obligations.

b) In relation to the "Contact Form" and other inquiries (those that can be addressed through the email accounts that appear on the WEBSITE), with the "Create an account form", with the "Login form with your account", with the "Form Place an order as a guest" and with the "Blog Form - Leave a comment":

  • ACENS TECHNOLOGIES, S.L.U., N.I.F: B-84948736, WEBSITE hosting and email service.
  • AULATINA CONSULTING S.L., N.I.F.: B92573120, design and programming of the WEBSITE.
  • No data will be transferred to other third parties, except legal obligation.

Transfers to third countries

Data transfers to third countries are not foreseen without an adequate level of protection.

Conservation periods

Personal data will be kept:

a) In general:

  • The data will be kept as long as you do not request its deletion, and in any case, during the years necessary to comply with legal obligations.

b) Regarding the "Contact Form" (those that can be addressed through the email accounts that appear on the WEBSITE), to the "Create an account form", to the "Login form with your account", to the "Form Place an order as a guest" and to the "Blog Form - Leave a comment":

  • Personal data will be kept until the end of the relationship between the DATA CONTROLLER and the client and / or user, Unless it previously requests the deletion of the same, or until the interested party withdraws the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

To these effects, The interested party is reminded that they must transfer the DATA CONTROLLER as the recipient to whom they communicate personal data, any rectification or deletion of the data of its representatives, authorized and other contact persons.

Once the relationship is over, insofar as the personal data of the interested parties are relevant for the purposes of the responsibility of the DATA CONTROLLER towards clients and / or users, these data will be kept, properly locked, available to judicial authorities or competent public administrations, for the demand of the responsibilities derived from the treatment for the period of prescription of the same.

Rights of the interested parties

Clients and / or users of the WEBSITE may exercise before the RESPONSIBLE FOR THE TREATMENT, insofar as they are applicable, the following rights: access to personal data, rectification, suppression (right to be forgotten), limitation of treatment, data portability, opposition to the treatment and not to be the subject of automated individual decisions and, when the treatment is based on consent, the right to withdraw it at any time.

Clients and / or users may exercise these rights by means of a written and signed request sent to the postal address of the DATA CONTROLLER C / Salitre 23 – 1º C | 29002 Málaga (Spain) or through the email address info@protectionic.com, attaching, in both cases, proof of identity valid in law, as a photocopy of the NIF / NIE or equivalent document, and clearly indicating the right you wish to exercise.

Users will also have the right to file a claim with the competent Control Authority (Spanish Agency for Data Protection) If you observe that the treatment does not comply with current regulations or consider your rights in relation to the protection of your personal data violated, especially when you have not obtained satisfaction in the exercise of your rights, through the WEB page https://www.aepd.es

These rights will be taken care of by the DATA CONTROLLER within the period of 1 my, which can be extended to 2 months if the complexity of the request or the number of requests received requires it. All this without prejudice to the duty to keep certain data in the legal terms and until the possible responsibilities derived from a possible treatment are prescribed., O, in your case, of a contractual relationship.

In addition to the above, and in relation to data protection regulations, Users who request it, have the possibility to organize the destination of their data after their death.

Sending commercial communications

Unless the client and / or user objects, authorizes and gives your express consent to the sending of commercial communications, by electronic means, related to the articles and / or products offered by the DATA CONTROLLER.

In accordance with the provisions of the Law 34/2002, of 11 of July, of Services of the Information Society and Electronic Commerce (LSSICE), the user is informed that if he / she does not wish to receive commercial communications, by electronic means, of our articles and / or products you may object at any time to the processing of your data for promotional purposes, simply and for free, by sending an email to the address info@protectionic.com, indicating "LOW" or "DO NOT SEND" in the subject of the message.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.

Social media policy

The DATA CONTROLLER has profiles on the main social networks on the Internet.

In all cases, it is considered responsible for the processing of its users' data., also understand the followers, subscribers, fans, or simply people who make comments or inquiries through these channels.

In that sense, The RESPONSIBLE FOR THE TREATMENT could use this profile to inform its users of news that it considers appropriate about its articles and / or products, or perhaps you could also share information or current articles published by other users of social networks.

In none of the cases will it use personal information of the users without their consent to have relationships different from those expected in each of the mentioned social networks., requesting, where appropriate, the consent of the user himself.

Veracity of the data provided by the interested parties

The client and / or user is responsible for the information provided by filling in the electronic forms that are made available on the WEBSITE or by sending emails to the different accounts existing under the domain in Internet protectionic.com to be true, responding to the accuracy of all the data that you communicate and will keep it updated so that they reflect a real situation, being responsible for false or inaccurate information that you provide and for damages, annoyances and problems that could cause to the RESPONSIBLE OF THE TREATMENT or to third parties.

Security measures

The DATA CONTROLLER guarantees that he has implemented the appropriate technical and organizational policies on the WEBSITE to apply the security measures established by the EU RGPD. 2016/679 and the LOPDGDD 3/2018 in order to protect the rights and freedoms of customers and / or users and has communicated the appropriate information so that they can exercise them.

The DATA CONTROLLER to protect individual rights, especially in relation to automated treatments and with the desire to be transparent with customers and / or users, has established a policy that includes all of these treatments, the ends pursued by the latter, the legitimacy of the same and also the instruments available to the client and / or user so that they can exercise their rights.

The WEBSITE is developed using the WordPress web design content management system and with the open source e-commerce plugin for WordPress WooCommerce and has an SSL encryption certificate activated for the entire domain, that allows the user to securely send their personal data through the electronic forms for the collection of existing personal data.

The WEBSITE is hosted in the data center of the person in charge of the treatment ACENS TECHNOLOGIES, S.L.U., N.I.F: B-84948736 and address at C / San Rafael, 14 – 28108 Alcobendas (Madrid – Spain).

All information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or improper use of your data, its manipulation, deterioration or loss.

Nevertheless, the client and / or user must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, Such information could be collected without your consent and processed by unauthorized third parties.. The DATA CONTROLLER declines, any type of responsibility for the consequences of those acts may have for the User, if you voluntarily published the information.

Acceptance and consent

The client and / or user declares to have been informed of the conditions on protection of personal data, Accepting and consenting to the automated processing thereof by the DATA CONTROLLER in the manner and for the purposes indicated in this Privacy Policy. Certain services provided on the WEBSITE may contain particular conditions with specific provisions regarding the protection of personal data..

Changes to this privacy policy

THE DATA CONTROLLER reserves the right to modify this Privacy Policy to adapt it to new legislation, jurisprudential, interpretation of the Spanish Agency for Data Protection, as well as industry practices.

In these cases, The RESPONSIBLE FOR THE TREATMENT will announce on the websites the changes introduced with reasonable anticipation of their implementation..

This privacy policy may be supplemented by the Legal Notice, Cookies Policy and the General Contracting Conditions that, in your case, are collected for certain products or services, if such access involves any specialty in the protection of personal data.